Data Processing Agreement (DPA) – Request
Effective Date: June 15, 2026
Notice
This page provides a summary for informational purposes only and does not constitute a binding data processing agreement.
Overview
SonicR1 provides a standard Data Processing Agreement (DPA). It applies wherever SonicR1 processes personal data on behalf of a customer — for example call audio, transcripts, and related call data. The standard DPA is incorporated into our Terms of Service by reference and applies from the start of such processing, on every plan. It is not a paid feature. The DPA covers: - Processing activities and purposes - Technical and organizational measures (TOMs) - International transfer safeguards, including Standard Contractual Clauses (SCCs) where applicable - Sub-Processor information (names, purpose, region) - Data subject rights support - Data breach notification procedures - Audit rights and compliance obligations
Request a Copy
Any customer on whose behalf SonicR1 processes personal data can request a copy of the current standard DPA, regardless of plan: Email: legal@sonicr1.com Custom DPA terms, legal redlines, and vendor security questionnaires are handled on the Enterprise plan — contact sales.
Sub-Processors
We maintain a current list of Sub-Processors and provide it to customers upon request as part of the DPA. Customers are notified in advance of material changes to Sub-Processors.