SonicR1 · Platform
A guided tour of the platform.
Seven modules, one workspace — what each does, and how it fits into the call. Scroll the whole stack, one stop at a time.
Live Co-Pilot
Real-time coaching, mid-call
The exact line to say the moment an objection or signal lands — on your screen, never in the meeting.
- One card, the exact line to say
- On your screen — never in the meeting
- Fires the instant a signal lands
“15 hrs/week back ≈ €78K/yr — is budget still the blocker?”
Knowledge Base
Answers grounded in your truth
Connect pricing, docs and objection guides — the co-pilot answers from your material, not guesses.
- Grounded in your pricing and docs
- Answers from your material, not guesses
- Connect once, reuse everywhere
Grounded answer
Annual plan is €18K — includes onboarding & EU hosting.
from Pricing_2026.pdf · p.3
Your Knowledge Base powers everything
Build it once, from any source. It charges four AI features that make every rep sharper — live on calls and in training.
Free to start · no card required
See your sales playbook before you ever take a call
Point SonicR1 at your website and it drafts the battlecards, buyer personas, and product positioning your reps need — in seconds. Refine it, then train against it in simulation.
- Competitive battlecards — their strengths, gaps, and how to win
- Buyer personas with pains, goals, and decision criteria
- Product positioning and differentiators, structured
Free — generated from your own site in seconds.
Generated knowledge base
Halo
AI customer-support automation
Resolve 60% of support tickets automatically — acting inside your tools — without losing the human touch.
Differentiators
- Resolves tickets, doesn't just deflect them
- Goes live in days, not quarters
- Audit trail on every AI reply
Target markets
- Mid-market SaaS support teams
- High-volume e-commerce CX teams
Products · 1
Autopilot
AI agent that resolves tier-1 tickets end-to-end.
Use cases
- Password resets & order-status questions
- Refund and returns workflows
Why it wins
- Acts in your stack, not just chat
- Hands off to humans with full context
Competitive battlecards · 1
Vs competitor
Zendable
The incumbent help desk; its AI is a bolt-on add-on, not the core.
Their strengths
- Huge install base
- Deep app marketplace
Where they fall short
- AI deflects rather than resolves
- Per-resolution pricing balloons at scale
- Slow to configure
How to win
- Demo end-to-end resolution live, not deflection
- Run a 2-week head-to-head on resolution rate
- Lead with transparent flat pricing
Buyer personas · 1
Buyer
VP of Customer Experience
Pain points
- Ticket volume is outgrowing headcount
- Board pressure on both CSAT and cost
Goals
- Cut cost-per-ticket
- Protect CSAT while scaling
Evaluates on
- Resolution rate, not deflection rate
- Time to go live
+ more products, competitors & personas when you sign up
Call Library & Debrief
Every call, transcribed and scored
Searchable transcripts, per-moment coaching and a score on every call — review exactly what worked.
- Searchable transcripts on every call
- Per-moment coaching, scored
- Review exactly what worked
Every call · transcript · per-moment coaching
Simulation Trainer
Practice against an AI prospect
Drill the hard objections in voice or text until the answer is automatic — before the real call.
- Drill against an AI prospect
- Voice or text, your hardest objections
- Practice until the answer is automatic
Skeptical CFO
AI prospect · Hard mode
“Convince me this isn't just another tool we'll forget.”
Coaching & Analytics
Your skill profile — and the whole team's game
Six skills, measured across real calls and practice rounds — you see what's rising and what's stuck. Managers get scorecards, talk-ratio and win patterns to coach from data and scale the top 1%.
- Six skills, one level each — measured in real calls and in sparring
- Uploads count too: analyzed recordings feed your profile
- Focus areas show you what to work on next
- Managers coach from scorecards, talk-ratio and team trends
Discovery
72
practiced ×4
Objections
58
practiced ×7
Communication
81
practiced ×2
Structure
66
practiced ×3
Confidence
74
practiced ×5
Closing
61
not practiced
Flows & Playbooks
Your plays, triggered live
Build the cues; when a buyer hits a trigger, the right battlecard appears on its own.
- Author your own triggers and plays
- Battlecards appear on the right cue
- Reusable across the whole team
When
Buyer says “too expensive”
Then show
Integrations & CRM
Works with your stack
Zoom, Meet, Teams + Salesforce, HubSpot, Pipedrive, Monday, Zoho — auto-synced, no bot in the call.
- Zoom, Meet and Teams out of the box
- Syncs to Salesforce, HubSpot, more
- No bot ever joins the meeting
How it all connects
The Loop
Four modules, one cycle — every call makes the next one better.
Knowing, practicing, performing and reviewing feed each other: what you see in the debrief, you drill in sparring. What comes up in your calls lands in the Knowledge Base. And everything feeds your skill profile.
Know
Knowledge Base
Objections, competitors, personas — your knowledge, structured.
Practice
Simulation
Sparring against an AI prospect — with your objections.
Perform
Live & Upload
Coached live in the call — or uploaded and analyzed after.
Review
Debrief
Score, moments, next step — on one page.
“Train exactly this” → starts the matching sparring
Skill profile
Everything feeds your skill profile
One platform. Every call.
Before, during and after — the whole revenue conversation, covered.
Start freeNo credit card · 2-minute setup · Public beta