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Discovery call with Maya Chen at Northwind Plumbing
live call · 23:12 · Sep 21, 202682/100 · Call score
- Overview
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- Transcript
CALL DEBRIEF
Maya Chen · Operations Manager · Northwind Plumbing
Discovery with Northwind Plumbing: twelve technicians, dispatching on a whiteboard and a group chat, about thirty missed or late jobs a month. Owner Dave is wary of another software bill; TitanDesk was dropped over rollout time. Demo on Tuesday with Dave and bookkeeper Linda.
- Discovery
- Missed jobs
- Rollout speed
- Owner buy-in
- TitanDesk
- OUTCOME
- Demo agreed for Tuesday 10:00
- DECISION MAKER
- Dave (owner)
- MAIN RISK
- Another software bill
AI analysis · review for accuracy
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